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試験番号：000-G01問題集
試験科目：IBM EMEA Maintenance and Technical Support Mastery Test v1
最近更新時間：2014-03-13
問題と解答：全140問
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試験番号：000-N06問題集
試験科目：IBM Optimization Supply Chain Mgmt Technical
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試験番号：000-M98問題集
試験科目：IBM Unica NetInsight Technical Mastery Test v1
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試験番号：000-567問題集
試験科目：IBM Tivoli Provisioning Manager V7.2.0.2 Implementation
最近更新時間：2014-03-13
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試験番号：SPS-201問題集
試験科目：IBMSPSSMBPDA: IBM SPSS Modeler Business Partner Data Analyst Associate
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試験番号：000-M195問題集
試験科目：IBM Security Solutions Sales Mastery Test v1
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NO.1 Which node is used to read data from a comma delimited text file?
A. Var. File
B. Data Collection
C. Fixed File
D. Statistics File
Answer: A

IBM   SPS-201   SPS-201認定試験

NO.2 A prison system has historical data on prison inmates and wants to find what factors are related to
recidivism (return to prison). What type of model would be used?
A. Segmentation model
B. Classification model
C. Association model
D. Anomaly model
Answer: BA

IBM認定資格   SPS-201   SPS-201

NO.3 Which fields are created by this Derive dialog?
A. Three fields representing the difference between Travel-1 and each of other Travel fields.
B. No operation will be performed because the express is invalid.
C. Four fields representing the difference in weeks between AcctEst and each of the travel fields.
D. A field representing the difference between AcctEst and the global @ FIELD value.
Answer: C

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的中率が高いIBM 000-604 000-G01 000-603 000-581 000-N06 000-N01認定試験の問題集

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試験番号：000-604問題集
試験科目：IBM System z Technical V5
最近更新時間：2013-12-24
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試験番号：000-G01問題集
試験科目：IBM EMEA Maintenance and Technical Support Mastery Test v1
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試験番号：000-603問題集
試験科目：IBM System z Solution Sales V6
最近更新時間：2013-12-24
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試験番号：000-581問題集
試験科目：IBM FileNet Content Manager V5.1
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試験番号：000-N06問題集
試験科目：IBM Optimization Supply Chain Mgmt Technical
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試験番号：000-N01問題集
試験科目：IBM B2B Integration Technical Mastery Test v1
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NO.1 A customer is considering Linux solution. There are several competitive solutions under consideration.
The System z sales specialist is considering System z Solution Edition for Enterprise Linux or an IBM
Enterprise Linux Server. Which of the following is included in these offering.?
A. Predefined hardware, software, services
B. Predefined hardware, Linux subscription, and Linux services
C. IBM middleware, Extended Warranty, VMContol
D. RACF, zAAP , DirMaint
Answer: A

IBM過去問   000-603問題集   000-603

NO.2 A System z Sales Specialist is preparing a proposal for a z10 customer for a potential upgrade to
zEnterprise system. They need to propose a z196 model with 20% growth to the existing capacity. How
can the seller best determine the right model for the customer?
A. Refer to the MIPS table to find the matching model
B. Discuss with the customer to find out what is their preferred model
C. Engage Techline to perform capacity planning on the current machine
D. Use Sales Plays to find correct model
Answer: C

IBM参考書   000-603   000-603認定試験   000-603練習問題   000-603認証試験

NO.3 A customer requested System z software details and pricing. Which IBM tool would be utilized to
configure the software products?
A. zPCR
B. zIAW
C. eConfig
D. CFSW
Answer: D

IBM過去問   000-603   000-603   000-603認定試験

NO.4 A customer recently ordered a zEnterprise with a zBX. Which of the following is the best action the sales
specialist could take to ensure the customer is satisfied with the new zBX?
A. Propose a Fit For Purpose Study
B. Schedule an implementation planning meeting
C. Propose Extended Warranty Contract for the zBX
D. Propose an Early Ship Program (ESP) for running their AIX applications
Answer: B

IBM   000-603   000-603認定資格   000-603過去問   000-603

NO.5 Which of the following is a key benefit to customers who deploy zEnterprise compared to other
solutions?
A. Virtualization and hardware management across multiple platforms
B. A management solution that provides support across multiple x86 hypervisors.
C. A management solution for the complete mulit-vendor infrastructure within a datacenter.
D. A hypervisor infrastructure that allows movement of an application online between different
architectures.
Answer: A

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Exam Code: 000-G01

Exam Name: IBM (IBM EMEA Maintenance and Technical Support Mastery Test v1)

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NO.1 What is a CRU?
A. A part that is designed to be safe and simple to replace
B. Circuit Resistor Union
C. Customer Replaceable Unit
D. A and C
Answer: D

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NO.2 What is the objective of the Confirm phase (ERIC Questioning Framework)?
A. Leave the specifics of the next call open to have room to add other products
B. Find out if any areas of disagreement exist
C. Explore and reflect on potential MTS solutions
D. Confirm you priorities
Answer: B

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NO.3 How does MTS deliver its value in Outage Prevention?
A. Proactive hardware services, "client-advocate" services, Harddrive Retention
B. Proactive hardware services, "client-advocate" services, access to information across multiple vendors
C. Proactive hardware services, ServicePac services, access to information across multiple vendors
D. Hardware Service Upgrade, "client-advocate" services, access to information across multiple vendors
Answer: B

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NO.4 What are the factors used in the algorithm to calculate the benefit of reduced problem-handling
resources?
A. "Amount of resource reallocated to strategic project", "Hourly resource cost"
B. "Monthly value of a project", "Hourly resource cost"
C. "Monthly value of a project", "Hourly Outage Cost"
D. "Hourly Outage Cost", "Amount of resource reallocated to strategic project"
Answer: A

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NO.5 The prerequisite for every sale is?
A. The customer must have a business need for the service
B. The customer must know that they have that need
C. The customer must feel that addressing that need is a priority
D. All of the above
Answer: D

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NO.6 How does MTS deliver its value in reducing the outage duration?
A. Highly trained hardware service reps (SSRs) to handle the client's call
B. Dedicated team of professionals who know the client's environment
C. Experience in managing complex problems - particularly multi vendor
D. All of the above
Answer: D

IBM   000-G01   000-G01

NO.7 What do you want from call preparation?
A. Identify the desired outcomes for the call
B. Identify next steps
C. Identify how to handle difficult areas
D. All of the above
Answer: D

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NO.8 What distinguishes ServicePac Essentials from other ServicePac's?
A. Support for multiple machines is combined in ServicePac Essentials and Virtualized Essentials
B. ServicePac Essentials combine several service offerings into one ServicePac
C. In addition to maintenance ServicePac Essentials commit IBM to perform a service within a given time
D. They offer only essential Maintenance, nothing else
Answer: B

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NO.9 What does the abbreviation SWMA stand for?
A. It stands for Software Marketing
B. It means Software Maintenance
C. It is the acronym for Skills With Most Acceptance
D. It stands for Swap Mail
Answer: B

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NO.10 What are potential proof points for MTS services and references you can use?
A. Describe your proof points and references in general terms
B. General industry stories
C. Understand what is relevant to your client and describe your proof points and references in those terms
D. MTS Product Information - General information on service delivery issues
Answer: C

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NO.11 What two Premium Maintenance Services offerings are offered ideally on top of a Base Maintenance
Support?
A. SupportLine and Microcode Support
B. ServicePac and Harddrive Retention
C. Software Support Extension and SupportLine
D. Service Upgrade and Committed Services
Answer: D

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NO.12 What defines Client Value.?
A. Superior Service
B. Server downtime
C. Business Value, Cost and a client's beliefs and assumptions
D. IBM MTS's unique services, features, and functions
Answer: C

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NO.13 What are some of the highlights of the IBM MTSS solution?
A. Alleviates the management burden on IT and is helping to free up resources for more strategic tasks
B. IBM provides inventory, reporting and invoice management
C. Provides a comprehensive IT management solution for the client's whole IT infrastructure
D. All of the above
Answer: D

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NO.14 Which of the answer(s) is(are) among the ETS Service Elements?
A. Remote Account Advocate Team, Review Calls
B. Performance tuning Service
C. Microcode change offering, Onsite Account Advocate (option)
D. Critical Situation management, Fix-time commitment for Software problems
Answer: A

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NO.15 Where is ETS positioned within the MTS offering portfolio?
A. Base Warranty
B. Base Maintenance
C. IBM Committed Services
D. IBM Business Critical Services
Answer: D

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NO.16 What are the factors to calculate the benefit of a reduced outage duration?
A. "Monthly value of a project", "Hourly resource cost", "Number of outages impacted"
B. "Hourly Outage Cost", "Reduced Outage Time", "Number of outages impacted"
C. "Hourly Outage Cost", "Reduced Outage Time", "Monthly value of a project"
D. "Hourly resource cost", "Reduced Outage Time", "Number of outages impacted"
Answer: B

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NO.17 What are the rules for good questioning?
A. Give the customer a lecture about the benefits of MTS
B. Roll multiple questions into one long, rambling question
C. Do not ask reconfirming and clarification questions
D. Keep your questions short and simple
Answer: D

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NO.18 What is the objective of the Explore phase (ERIC Questioning Framework)?
A. Understand the priorities of the client
B. Understand the linkage between the IT and the business
C. Uncover and expand topics of interest
D. All of the above
Answer: D

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NO.19 What does the abbreviation "ERIC" stand for?
A. Error Recovery Interface Coupler
B. Empathy, Read between the lines, Intelligent Questioning, Control
C. Emotion, Refine, Integrate, Collaborate
D. Explore, Refine, Influence and Confirm
Answer: D

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NO.20 What is the single most important differentiator of the IBM SWMA?
A. The price is very low
B. It covers all software on System x
C. It is Software Support for non-IBM products only
D. It is a bundled offering for Support and Subscription of IBM Software Products
Answer: D

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